Get in touch
Let's have a chat.
A short, no-pressure conversation is the best way to work out whether we're a good fit. Call us, or send the form below. A real person will get back to you.
Send us an enquiry
Feedback and complaints
Have your say.
We welcome feedback from our clients, families, representatives and members of the community.
Your feedback helps Newcastle & District Nursing Service understand what we are doing well, where we can improve, and how we can continue to provide safe, respectful and high-quality care and services.
You can use our Feedback Form to:
- Give a compliment or recognise a staff member
- Make a suggestion
- Tell us about a concern
- Make a complaint
- Provide general feedback about our services
Feedback Form
Your feedback will be reviewed by the appropriate NDNS team member. If you would like us to contact you, please provide your contact details in the form.
Submit feedback
Start care with NDNS
Client Intake & Referral Form
Our Client Intake & Referral Form is the first step in helping us understand your care and support needs.
It can be completed by the person seeking services, or by a family member, representative, health professional or other person assisting them.
The form asks about:
- Personal and contact details
- Funding and referral information
- Current care and support needs
- Health, mobility and communication needs
- Home and living situation
- Existing supports and services
Before starting, have any relevant My Aged Care referral information, DVA or NDIS details, care plans, assessments and decision-making documents available. The form takes approximately 20 minutes and is easiest to complete on a computer or tablet.
Ready to begin?
Submitting an intake form does not automatically confirm that NDNS can provide the requested services. Our team will review the information and contact you about the next steps.
Complete client intake form